What Every Aged Care Worker Needs to Know About the Code of Conduct
Whether you’re just starting out in aged care or have years of experience, one thing remains constant: how we treat people matters. In aged care, our actions speak louder than words because we’re not just providing care—we’re building trust, safety, and dignity every single day.
That’s why the Aged Care Code of Conduct is so important. Introduced by the Aged Care Quality and Safety Commission (ACQSC), it sets the national standard for how aged care workers across Australia are expected to behave—so older people receive the quality of care they truly deserve.
Let’s break it down together
What is the Code of Conduct for Aged Care Workers?
The Code of Conduct is a set of eight responsibilities that apply to all aged care workers—whether you’re providing direct care or working in a support role.
It’s more than a list of rules. It’s a guide to doing what’s right, every day.
Learn more from the official Code here:
ACQSC – Code of Conduct Overview
The 8 Responsibilities of the Code
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Act with respect for people’s rights – Treat everyone as an individual. Listen. Respect their choices and beliefs.
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Respect the privacy of people receiving care – Maintain confidentiality. Always knock before entering a room.
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Provide care and services safely and competently – Stay current with your training, ask for help when needed, and follow safe practices.
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Act with integrity, honesty, and transparency – No shortcuts. Be open and honest in everything you do.
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Promptly raise and act on concerns – If you see abuse, neglect, or mistakes, speak up.
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Hold yourself accountable – Own your actions, admit your mistakes, and learn from them.
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Act free from discrimination, bullying, and harassment – Be kind and fair—to both clients and colleagues.
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Behave in a way that builds trust in the aged care sector – Remember, you represent our whole profession.
Why This Matters
Working in aged care takes strength, compassion, and heart. And the trust placed in us by those we care for? That’s priceless.
By following the Code of Conduct, you’re not just complying—you’re raising the standard of care across Australia.
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Everyday Tips to Live the Code
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Ask yourself: “Am I acting with kindness and respect right now?”
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Speak up if something feels off—it’s your duty under the Serious Incident Response Scheme (SIRS).
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Keep learning—use resources like My Aged Care and Ausmed for training and CPD hours.
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Remember: your words and actions can make someone’s day—or their life.
In Summary
The Aged Care Code of Conduct isn’t just a policy—it’s a promise we make to every person in our care.
At Nursiecare Recruitment, we believe that quality care starts with quality conduct. Let’s continue to support one another, grow together, and strive to do our best—because in aged care, doing good truly matters.
Want to know more about how we support aged care workers in their careers?
Visit us at Nursiecare Recruitment — we’re here to help.
